KECERDASAN EMOSIONAL KEPALA MADRASAH DALAM PENGENDALIAN KONFLIK PADA LEMBAGA PENDIDIKAN

Abstract

Emotional intelligence-based leadership is an ability to regulate and manage emotions. Leaders who have emotional intelligence will involve the ability to manage emotions so that they can direct their emotions in a positive direction. With the guidance of an emotionally intelligent leader, a person will feel comfortable, making it easier to interact in an institution. Vice versa, without good emotional intelligence, the leader will find it difficult to build togetherness. This study aims to determine emotional intelligence-based leadership in the dimensions of personal competence and the dimensions of social competence of madrasah principals in building partnership relationships in the institutional environment. The method used by the author is the library research method or commonly referred to as secondary data sources. The approach taken in studying this writing is a pedagogical approach. The results of this study are: 1) Some analysis explains the emotional intelligence-based Madrasah Head on the dimensions of personal competence shows that leaders have self-awareness and are able to manage themselves. 2) The results of the analysis explain the Head of Madrasah based on emotional intelligence has the ability to build relationships in a conducive work environment.

Keywords: Institutional Leadership, Emotional Intelligence, Institutional conflict.